Can you reset the password/email for my account?
If you want to change the app password/email, please kindly operate as below steps:
1). Click the "Me" which in the lower right corner in the app control interface;
2).Click on the "Settings" button in the upper right corner
3). Click the account and security
4).Click the change login password/email address
Then you can get the verification code to change it.
Please refer to the screenshot below.
How do I cancel my account?
If you want to cancel your account, please kindly operate as below steps:
1). Click the "Me" which in the lower right corner in the app control interface;
2).Click on the "Settings" button in the upper right corner
3). Click the account and security
4).Click the “Delete Account”
Please refer to the screenshot below.
What should I do if I don’t receive the verification code when I register my account?
Please check your spam for captcha codes or check if your inbox is full.
Then add an email whitelist to your mailbox: system.az@notice.2.ismartlife.me;
authenticate@mail-we.ismartfav.com.
If you still can't receive the verification code, please try a different e-mail address.
